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Privacy Policy & Terms of Service

This page explains how McLen Sawing & Asphalt Cutting collects and uses information, outlines our website terms of use, and describes our policies regarding accessibility, conduct, and client communications.

1. Information We Collect

McLen Sawing Concrete Cutting & Core Drilling respects your privacy. This section explains what information we collect and how we use it when you contact us, request a quote, or use our website.

Information You Provide

  • Contact details you submit (name, phone number, email address if provided)

  • Job details (city/site location, project description, preferred timing)

  • Any photos or documents you choose to send (e.g., site conditions, drawings)

Information Collected Automatically

  • Basic usage data (IP address, browser/device type, pages visited, approximate location based on IP)

  • Site performance and security logs (to protect against spam and abuse)

Cookies
Our website may use cookies or similar technologies to help the site function properly and to understand how visitors use the site. You can control cookies through your browser settings.

How We Use Information

We use your information to:

  • Respond to quote requests and service inquiries

  • Communicate about scheduling, site requirements, and job details

  • Improve website performance and troubleshoot issues

  • Maintain website security and prevent fraud/spam

Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to:

  • Respond to your request (e.g., coordinating with a subcontractor if required for your job)

  • Comply with legal obligations

  • Protect our business from misuse or security threats

Data Retention

We keep information only as long as needed for communication, quoting, scheduling, and record-keeping, unless a longer period is required by law or business needs.


Your Choices and Rights
You may request access, correction, or deletion of the personal information you provided by contacting us.


Contact
To make a privacy request, contact McLen Sawing and Core Drilling by phone at 1-613-848-1711 or through our website contact form.

2. Terms of Service

By accessing this website or requesting services from McLen Sawing Concrete Cutting & Core Drilling, you agree to the following terms.


Use of Website

  • Use this website for lawful purposes only

  • Do not attempt to disrupt, damage, or interfere with the website or its security

  • Do not submit false, misleading, or unauthorized information


Service Inquiries

  • Information submitted through our contact or quote forms must be accurate to the best of your knowledge

  • Submitting a request does not guarantee availability or pricing until confirmed by McLen Sawing and Core Drilling

  • Quotes may change if site conditions, scope, or job requirements differ from what was described


Intellectual Property

  • All website content, including text, images, logos, and layout, is the property of McLen Sawing and Core Drilling or used with permission

  • Content may not be copied, reused, or redistributed without written consent


Limitation of Liability

  • Website information is provided for general informational purposes only

  • McLen Sawing and Core Drilling is not responsible for damages resulting from reliance on website content alone without a site assessment

Changes to Terms
McLen Sawing Concrete Cutting & Core Drilling reserves the right to update or modify these terms at any time. Updates take effect once published on this page.

3. Accessibility Statement

McLen Sawing Concrete Cutting & Core Drilling is committed to providing a website that is accessible to all users, including people with disabilities.

We strive to ensure our website is usable and readable by following recognized accessibility best practices, including:

  • Clear, readable text and logical page structure

  • Consistent navigation and predictable page behavior

  • Forms, buttons, and interactive elements designed for usability

  • Compatibility with common screen readers and keyboard navigation

We continue to improve accessibility as part of our ongoing website maintenance.

Accessibility Assistance
If you experience difficulty accessing any part of our website or need assistance with a service request, please contact us. We will make reasonable efforts to provide information or assistance in an accessible way.


Contact:
Phone: 1-613-848-1711
Or use the contact form on this website.

4. Code of Ethics / Values / Conduct

McLen Sawing Concrete Cutting & Core Drilling operates with a commitment to professionalism, safety, and integrity in every project we undertake.

Our work is guided by the following principles:

Transparency
We provide clear communication, accurate information, and upfront expectations regarding scope, scheduling, and service.


Integrity
We stand behind our work and only make commitments we can keep.


Quality
We deliver clean, precise concrete and asphalt cutting using proper equipment, trained operators, and safe work practices.


Respect
We respect our clients’ time, property, job sites, and safety requirements.


Accountability
If an issue arises, we address it promptly and professionally.

These values guide our work, our communication, and our long-term relationships with clients, contractors, and partners.

5. Editorial Standards

All content published on the McLen Sawing Concrete Cutting & Core Drilling website is created and maintained to ensure clarity, accuracy, and professionalism.

Our editorial standards include:

  • Clear, straightforward communication written for clients, contractors, and partners

  • Accurate descriptions of services and capabilities

  • Honest representation of experience, service areas, and availability

  • No misleading, deceptive, or exaggerated claims

  • Respectful language suitable for all audiences

Website content is reviewed periodically to ensure it remains current and relevant. Updates or revisions are made responsibly to reflect changes in services, operations, or business practices.

6. Content Attribution & Author
Responsibility

All content on this website is published by McLen Sawing Concrete Cutting & Core Drilling and is intended to provide general information about our services, capabilities, and business practices.

While we make reasonable efforts to ensure accuracy, website content should not be considered a substitute for professional assessment, site inspection, or written service agreements.

McLen Sawing and Core Drilling is responsible for the accuracy of content at the time of publication. We reserve the right to update, revise, or remove content as needed to reflect changes in services, regulations, or business operations.

7. Disclaimer & Limitation of Liability

The information provided on this website is for general informational purposes only. While McLen Sawing Concrete Cutting & Core Drilling makes reasonable efforts to ensure accuracy, information on this site may not reflect all job conditions, site-specific requirements, or current availability.

Services, timelines, pricing, and outcomes may vary based on project scope, site conditions, access, and safety considerations. Final service details are confirmed through direct communication and, where applicable, written agreements.

McLen Sawing Concrete Cutting & Core Drilling is not liable for damages arising from reliance on website content without a proper site assessment, consultation, or confirmed service agreement.

Nothing on this website constitutes a binding offer, guarantee, or contract unless expressly stated in writing.

8. Updates to This Policy & Contact Information

McLen Sawing Concrete Cutting & Core Drilling may update this Privacy Policy and Terms of Service from time to time to reflect changes in our business practices, services, legal requirements, or website operations.

Any updates will be posted on this page, and the revised policy will take effect upon publication. We encourage visitors to review this page periodically for the most current information.

Contact Information

If you have questions about this Privacy Policy, Terms of Service, or how your information is handled, please contact us:

McLen Sawing Concrete Cutting & Core Drilling
Phone: 1-613-848-1711
Service Area: Belleville, the Quinte region, Kingston, Port Hope, Cobourg, Peterborough, Prince Edward County, Bancroft and Southern Ontario
Contact Form: Available on this website

McLen Sawing & Asphalt Cutting may update this Privacy Policy and Terms of Service from time to time to reflect changes in our business practices, services, legal requirements, or website operations.

Any updates will be posted on this page, and the revised policy will take effect upon publication. We encourage visitors to review this page periodically for the most current information.

Contact Information

If you have questions about this Privacy Policy, Terms of Service, or how your information is handled, please contact us:

McLen Sawing & Asphalt Cutting
Phone: 1-613-848-1711
Service Area: Belleville, the Quinte region, and Southern Ontario
Contact Form: Available on this website